Assessment from a distance: A case study implementing focus groups at an online library.

Jennifer C. Hill and Christine Patterson recently published an article, Assessment from a distance: A case study implementing focus groups at an online library, in College & Undergraduate Libraries. Their article delves into the complete process of piloting virtual focus groups—from planning and implementation through the analysis of results for a completely online student population. […]


Conducting Virtual Focus Groups with Distance Adult Learners

How do you reach a completely online population to get insight when you don’t have opportunities to communicate with your users in person?  Assessing library resources and services at a distance holds unique challenges in gathering the data needed for making informed decisions.  Without being able to see people use your resources, how do you […]